TERMS & CONDITIONS

Please read our Terms & Conditions
Any questions please don't hesitate to get in touch

Booking & Availability
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Please click on the calendar in availability on the booking page here OR email OR telephone to confirm availability.
If you wish to proceed with a booking we will email you with how to pay.
Subject to payment by bank transfer or cheque - we will email with confirmation of the booking.

A deposit of £100 per week per cottage (£200 for The Farmhouse) is required.

If the booking is 4 weeks or less prior to your stay with us, then the full rental becomes payable following confirmation on availabilty.

We welcome Interbank transfers and Cheques, currently we do not have facilities for payments by debit or credit cards.
If the booking is within 14 nights of your stay, we will require payment by Interbank transfer.

Calls are welcome but may go to answerphone - messages picked up regularly - Phone; 01298 84447
Cancellations

Holidays not taken, due to non-arrival, delayed arrival or early vacation of cottage for any reason - NO REFUND will be given.

ALL CANCELLATIONS ARE REQUIRED IN WRITING OR BY EMAIL

For ANY booking cancelled;
At least 30 before the proposed start of your stay. There will be a £25.00 Administration fee deducted from any deposit already made.
Once full payment has been made, within 29 - 8 days of the start of your stay, there will be a £25.00 administration fee. We will endeavour to let the cottage out - if we succeed we will return any balance, less any discount that has been offered to take new booking - If we fail to re-let the full rental will be retained.
Within 7 days FULL rental will be retained.
Once a deposit has been paid, If the full balance is not paid before the 30 days prior at discrection of Cotterill Farm Cottages, a booking may be cancelled and any deposit will not be refunded.

Guests are therefore advised to seek and take out own holiday insurance policy and agree to have read our terms and conditions.
Pet Policy

No Pets are permitted except for at Cotterill Farm Barn
Guide Dogs and Service Assisted Dogs are accepted, therefore No guarantee can be given that a dog has not stayed in any cottage.
No pets are allowed to be kept in vehicles at any time.

Cotterill Farm Barn - Dog Policy - The only cottage that accepts up to two well behaved dogs.
Owners are asked to act responsible and make sure that you;
Clean up after your dogs AT ALL TIMES - on and off site.
Dogs are to be kept undercontrol at all times and NOT to cause any nuisance.
NEVER to be left unattended in either the cottage or the garden at any time.
NOT to be allowed on any of the furniture / beds, to cause any damage, chase livestock or to be taken up to any part of the Farm and other cottages.
To leave cottage in good clean order as found.
No housekeeping deposit is taken, BUT if excessive cleaning is required, on your departure by having your dog stay - this will result in a charge being claimed.New Paragraph
Smoking Policy

NO Smoking is permitted inside any cottage or communal building.

Occupancy Limits

Occupancy is limited to a maximum of;
3 guests in The Millstone & The Milking Parlour Cottages
4 guests in The Barn, The Granary, The Haystore and The Dairy
8 + 1 child guests in The Farmhouse.
No under 5 years accepted in the HAYSTORE
In the following cottages The Farmhouse, The Barn, The Miking Parlour, The Millstone, & The Dairy, we do permit babies with a travel cot in addition to the above persons.
Travel cot and high chair available on request on a first come first served basis - so please request this at time of booking if required.
The number of guests CANNOT BE EXCEEDED or revolving, ie; in a booking for a party of four, two people cannot leave and be replaced by two different persons for the rest of the week.

Any breach of the above conditions will mean that the entire party will be asked and required to leave immediately.
Arrivals & Departures

Arrivals are strictly from 3.30pm. From January 2018 this will change to 4PM.
Departures strictly by 10am. (Housekeeping will enter after 10.05am)

Anyone arriving earlier will not automatically have access to their cottage.
We go to great lengths to have the cottages immaculate on your arrival so we appreciate guests leaving their cottage in good order on their departure.
Although a housekeeping charge is not requested, a charge may be sought if on departure a cottage is left in an unacceptable condition OR additional cleaning is required.
Cotterill Farm Holiday Cottages Disclosure
Please note we cannot be held responsible for disruption or failure of any services, interruptions, breakdowns or removal of any services / facilities which may or may not be within our control.

Contact us

Cotterill Farm, Liffs Road, Biggin By Hartington, Buxton, Derbyshire, SK17 0DJ.

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